Frequently Asked Questions
What is this?
Galaxy Ganja is a provider of high grade medical cannabis. We strive to provide unmatched strain and product offerings, and the highest levels of customer service. The core of who we are is to provide you the best experience and cannabis the market has to offer.
How does this work?
After placing an order on our site you will be provided an order #.
A etransfer payment must be sent to within 30 minutes.
Your paid order will then be processed and packaged discreetly for delivery.
Our delivery service will discreetly deliver your products within the window you selected, with communication prior firming up an ETA.
We do not show up unexpectantly or late - We show up with what you ordered everytime; on-time
How can I pay?
We accept e-transfer sent to within 30 minutes of placing your order.
Can I pay with Credit card or Cash?
At this time we cannot accept any payments other than e-transfer sent to
How fast can I get my products?
When you place your order our team will have it delivered same day within 1-4 hour timeframe. We guarantee your order is delivered within that window - and that the delivery service will contact you on your preferred mode of contact to give you a solid ETA. We are not in the buisness of creating false expectations.
How do I know my order is processed?
You will get an automated message when your order is packaged and turned over to the delivery service. You will be contacted on your perferred mode of communication (text/phone/email) at the beginning of the window to confirm an ETA directly with the driver. You will get what you ordered - on-time - everytime!